PRIVACY POLICY

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At Kelomaxiruta, we take your privacy seriously and are committed to safeguarding the personal information you share with us. This Privacy Policy sets out what data we gather, how it's used, and the rights available to you regarding that information.

1. Who We Are
   Kelomaxiruta is operated by:
   Altay UG (haftungsbeschränkt)
   Sonnenwall 30, 47051 Duisburg, Germany
   Email: info@kelomaxiruta.com

2. What Information We Collect
   When you browse our website or place an order, we may gather the following categories of information:

3. Contact details, such as your name, email address, phone number, and delivery address.

4. Order details, including the items bought, order total, and payment confirmation.

5. Technical data, such as your IP address, browser type, and device information, gathered automatically as you use the site.

6. Records of any communication you have with our customer support team.

We only collect as much personal data as is needed to process your order and provide support.

1. How We Use Your Information
   We use the data we collect to:

2. Process and fulfill your orders.

3. Respond to your order-related questions or inquiries.

4. Improve our website and product range.

5. Meet our legal and tax obligations.

6. Send marketing communications, but only where you've given us consent to do so.

7. Legal Basis for Processing
   We process your personal data on the basis of contract performance, our legal obligations, our legitimate business interests, or your consent, as set out under the EU General Data Protection Regulation (GDPR).

8. Sharing Your Information
   We never sell your personal data. We may, however, share it with:

9. Shipping carriers, so your order can be delivered.

10. Payment processors, to securely complete your transaction. [Name your specific payment provider(s) here, e.g. PayPal, Stripe, Klarna, once confirmed.]

11. IT service providers who help keep our website running.

12. Authorities, when we are legally required to disclose information.

Any third party we work with is contractually required to handle your data securely and in line with applicable data protection law.

1. Data Retention
   We keep personal data only for as long as needed to fulfill the purposes outlined in this policy, or as required under German tax and commercial law, which can require certain order and invoice records to be retained for several years.

2. Your Rights
   Under the GDPR, you have the right to:

3. Ask for access to the personal data we hold about you.

4. Request that inaccurate data be corrected.

5. Request deletion of your data, subject to any legal retention obligations.

6. Object to, or ask us to restrict, certain kinds of processing.

7. Receive a copy of your data in a portable format.

8. Withdraw your consent at any time, where processing relies on it.

To exercise any of these rights, please reach out to us at info@kelomaxiruta.com.

1. Cookies and Similar Technologies
   Our website may use cookies and comparable technologies for the following purposes:

2. Essential cookies, required for core functions such as the shopping cart and checkout.

3. Preference cookies, which remember settings like language or currency.

4. Analytics cookies, which help us understand how the site is used so we can improve it. [Name your analytics tool here, e.g. Google Analytics, once confirmed.]

5. Marketing cookies, used to deliver relevant advertising or measure how our marketing campaigns perform. [Name any marketing or email tool here, e.g. Meta Pixel, Klaviyo, Mailchimp, once confirmed.]

In line with German and EU law, non-essential cookies are only activated once you've given consent via our cookie banner. You can change or withdraw that consent at any time through your cookie settings or browser preferences.

1. Data Security
   We apply suitable technical and organizational safeguards to protect your personal data from unauthorized access, loss, or misuse. That said, no method of transmitting data over the internet is completely secure, so absolute security cannot be guaranteed.

2. Children's Privacy
   Our website is intended for adult users. We do not knowingly collect personal data directly from children.

3. Changes to This Policy
   This Privacy Policy may be updated periodically to reflect changes in our practices or in applicable law. Updates will be published on this page, and continued use of the website after a change means you accept the revised policy.

4. Contact Us
   If you have questions about this Privacy Policy or how we handle your data, please get in touch at:
   Kelomaxiruta
   Sonnenwall 30, 47051 Duisburg, Germany
   Email: info@kelomaxiruta.com